Privacy Policy

This policy explains how Durban China City handles personal information collected through durbanchinamall.co.za. It is written to align with South Africa’s Protection of Personal Information Act, 2013 (POPIA).

Last updated: August 2026

Who we are

Durban China City, 269 Inanda Road, Springfield Park, Durban, KwaZulu-Natal, South Africa. Telephone 031 577 1615. We are the responsible party for personal information processed through this website.

What we collect

• Information you give us. If you submit a comment, a contact form or a directory listing request, we receive whatever you type, including your name, email address and any other details you choose to include.
• Technical information. Like most websites, our server and our analytics tools record your IP address, browser type, device type, referring page, and the pages you view.
• Cookies. Small files stored by your browser. We use them for basic site function, for anonymous traffic measurement, and for advertising.

Why we process it

• To operate and secure the website
• To respond to enquiries you send us
• To understand which content is useful so we can publish more of it
• To display advertising, which is how this site is funded

Advertising and Google AdSense

This website displays advertising served by Google AdSense and its partners. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and other sites on the internet.

You can opt out of personalised advertising through Google’s Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising through the industry opt-out pages operated by the Network Advertising Initiative and the Digital Advertising Alliance. Where required, we present a consent notice before advertising and analytics cookies are set.

Analytics

We use website analytics to count visits and understand which pages people read. This data is aggregated and is not used to identify individuals.

Who we share it with

We do not sell personal information. We share it only with the service providers that make the site work — our hosting provider, our analytics provider and our advertising partners — and where we are required to by law.

How long we keep it

Enquiries and comments are kept for as long as they are useful for the purpose they were sent, and then deleted. Server logs and analytics data are retained for a limited period in line with the providers’ standard retention settings.

Your rights under POPIA

You have the right to ask what personal information we hold about you, to ask us to correct or delete it, to object to processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these, phone us on 031 577 1615 or write to us at the address above.

Children

This website is not directed at children under 18 and we do not knowingly collect personal information from them.

Managing cookies

You can block or delete cookies in your browser settings. Blocking all cookies may affect how parts of this site work.

Changes

We update this policy when our practices change. The date at the top shows when it was last revised.